“Bias related technical tools fall into two categories. The tech group assumes that things work better when humans are not involved. The human group assumes that people should be the decision-makers when lives and careers are affected.” – John Sumser
John Sumser’s video talk on where we are now with Intelligent Tools (AI and Data) in the HR and Recruiting space during the coronavirus pandemic. John covers the key points companies need to understand about AI and other intelligent tools to successfully implement systems and gain their full benefits.
There is a path to realize the full potential of AI and intelligent software but it isn’t one made with technology ideas engineered for a different time and reality.
“How to present predictive information and user interface is also changing. The essence of traditional interfaces is a deep emphasis on clarity (or intuitiveness). One look at the interface tells you what to do. That doesn’t work with likelihoods.” - John Sumser
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