This is the first of twelve organizational profiles appearing on The HRExaminer 2020 Watchlist. Recently known as ‘Jane.ai,’ Capacity is a St. Louis-based knowledge management company. They provide intelligent process automation, business process automation, and robotic process automation.
As part of our work on our annual report on intelligent tools and AI in HR, we evaluate the interview and survey process to identify companies to watch closely. Each of the twelve companies we’ve selected this year for our HRExaminer 2020 Watchlist represents a different value proposition and core functionality across the entire spectrum of the industry.
“Bias is always an issue with AI because the machine learning systems only know what they are taught. And what machine learning systems ‘learn’ is sometimes surprising or just wrong.” - Heather Bussing
“Our machines lack the capability to predict the future as anything other than an extension of the past. That means that their recommended decisions are most useful when they are up to date. So, we have to treat our machines with the respect that we’d accord an old friend.” - John Sumser
“What I’ve found instead was an amazing wonderland of experimentation. The companies I’ve covered in our reports are all charting unique paths through technology in pursuit of demonstrable value. It is a new flavor of Research and Development.” - John Sumser
“Any large system, especially as it ramps up, is going to be operating much of the time in failure mode. (Even if it looks like it’s working.)” - Chris Havrilla
“Bias is always an issue with Intelligent Tools because the machine learning systems only know what they are taught. And what machine learning systems ‘learn’ is sometimes surprising or just wrong.” – Heather Bussing
In this twenty-minute presentation, John Sumser covers AI and its role in the Recruiting Process at Elmhurst College.
In this video, John Sumser is interviewed at the HR Tech conference and asked about the evolution of HR Technology over the past decade.
In this video presentation, John Sumser discusses new management approaches for HR in AI enabled enterprises.
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